Terms of Service Effective date: June 16, 2026
These terms govern your use of the Citadel Electrical Systems Ltd. website and our text-message (SMS) program.
SMS consent and program. By providing your mobile number and checking the opt-in box on our website form, you expressly consent to receive text messages from Citadel Electrical Systems Ltd. at that number. Messages include service communications (appointment confirmations and reminders, technician-on-the-way updates, and follow-ups on your job or inquiry) and occasional promotional messages (service reminders, seasonal safety checks, and offers). Consent is not a condition of any purchase.
How to opt out. You can cancel the SMS service at any time by texting STOP. After you send STOP, we will send a confirmation and then stop sending messages. For help, text HELP or contact us below.
Message frequency & rates. Message frequency varies. Message and data rates may apply, depending on your mobile carrier and plan. Citadel does not charge you for the text messages themselves.
Privacy of your mobile information. Mobile information, phone numbers, and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes. We do not sell or rent this information. See our Privacy Policy: https://www.citadelelectrical.ca/privacy-policy.html
Carrier liability. Mobile carriers are not liable for delayed or undelivered messages.
Age restriction. You must be at least 18 years old to opt in to our SMS program and to use this website to request services.
Support contact. Citadel Electrical Systems Ltd., 2532 Fifth Street, Victoria, BC V8T 4A8 · (250) 886-7775 · [email protected]
We may update these terms from time to time; the effective date above reflects the most recent version.
These terms govern your use of the Citadel Electrical Systems Ltd. website and our text-message (SMS) program.
SMS consent and program. By providing your mobile number and checking the opt-in box on our website form, you expressly consent to receive text messages from Citadel Electrical Systems Ltd. at that number. Messages include service communications (appointment confirmations and reminders, technician-on-the-way updates, and follow-ups on your job or inquiry) and occasional promotional messages (service reminders, seasonal safety checks, and offers). Consent is not a condition of any purchase.
How to opt out. You can cancel the SMS service at any time by texting STOP. After you send STOP, we will send a confirmation and then stop sending messages. For help, text HELP or contact us below.
Message frequency & rates. Message frequency varies. Message and data rates may apply, depending on your mobile carrier and plan. Citadel does not charge you for the text messages themselves.
Privacy of your mobile information. Mobile information, phone numbers, and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes. We do not sell or rent this information. See our Privacy Policy: https://www.citadelelectrical.ca/privacy-policy.html
Carrier liability. Mobile carriers are not liable for delayed or undelivered messages.
Age restriction. You must be at least 18 years old to opt in to our SMS program and to use this website to request services.
Support contact. Citadel Electrical Systems Ltd., 2532 Fifth Street, Victoria, BC V8T 4A8 · (250) 886-7775 · [email protected]
We may update these terms from time to time; the effective date above reflects the most recent version.
