Privacy Policy Effective date: June 16, 2026
Citadel Electrical Systems Ltd. ("Citadel," "we," "us," "our") respects your privacy. This policy explains what we collect, how we use it, how we protect it, and your choices.
What information we collect. When you contact us or request service through our website, we collect the information you provide — your name, phone number, email address, service address, and details about the work you need. We may also automatically collect basic technical information (such as browser type and pages visited) to keep the site working.
How we use your information. We use your information to respond to inquiries, prepare quotes, schedule and perform electrical work, send service communications (appointment confirmations, reminders, and technician-on-the-way updates), and — only if you opt in — send occasional promotional messages. We do not use your information for purposes unrelated to serving you.
SMS / text messaging. If you check a text-message consent box on our contact form, you agree to receive service and/or promotional texts from Citadel Electrical Systems Ltd. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP.
No sharing of mobile information (important). Mobile information, phone numbers, and SMS/text-messaging consent collected by Citadel Electrical Systems Ltd. are not shared with third parties or affiliates for marketing or promotional purposes. We do not sell or rent this information. Text-message originator opt-in data and consent are not shared with any third parties. We share text-message data only with the messaging service providers that help us deliver our texts, and solely to deliver them.
Cookies & tracking. Our website may use cookies and similar technologies to keep the site functioning and understand how visitors use it. You can disable cookies in your browser settings.
Data security. We use reasonable administrative, technical, and physical safeguards to protect your information against loss, misuse, and unauthorized access.
Your rights & choices. You may ask us to access, correct, or delete the personal information we hold about you. You can unsubscribe from texts anytime by replying STOP, and from emails using the unsubscribe link. Contact us using the details below.
Contact us. Citadel Electrical Systems Ltd., 2532 Fifth Street, Victoria, BC V8T 4A8 · (250) 886-7775 · [email protected]
We may update this policy from time to time; the effective date above reflects the most recent version.
Citadel Electrical Systems Ltd. ("Citadel," "we," "us," "our") respects your privacy. This policy explains what we collect, how we use it, how we protect it, and your choices.
What information we collect. When you contact us or request service through our website, we collect the information you provide — your name, phone number, email address, service address, and details about the work you need. We may also automatically collect basic technical information (such as browser type and pages visited) to keep the site working.
How we use your information. We use your information to respond to inquiries, prepare quotes, schedule and perform electrical work, send service communications (appointment confirmations, reminders, and technician-on-the-way updates), and — only if you opt in — send occasional promotional messages. We do not use your information for purposes unrelated to serving you.
SMS / text messaging. If you check a text-message consent box on our contact form, you agree to receive service and/or promotional texts from Citadel Electrical Systems Ltd. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP.
No sharing of mobile information (important). Mobile information, phone numbers, and SMS/text-messaging consent collected by Citadel Electrical Systems Ltd. are not shared with third parties or affiliates for marketing or promotional purposes. We do not sell or rent this information. Text-message originator opt-in data and consent are not shared with any third parties. We share text-message data only with the messaging service providers that help us deliver our texts, and solely to deliver them.
Cookies & tracking. Our website may use cookies and similar technologies to keep the site functioning and understand how visitors use it. You can disable cookies in your browser settings.
Data security. We use reasonable administrative, technical, and physical safeguards to protect your information against loss, misuse, and unauthorized access.
Your rights & choices. You may ask us to access, correct, or delete the personal information we hold about you. You can unsubscribe from texts anytime by replying STOP, and from emails using the unsubscribe link. Contact us using the details below.
Contact us. Citadel Electrical Systems Ltd., 2532 Fifth Street, Victoria, BC V8T 4A8 · (250) 886-7775 · [email protected]
We may update this policy from time to time; the effective date above reflects the most recent version.
